SMART SunGuide TMC Operations

ITS is the application of computers, electronics, communications, and other technologies in managing transportation systems more efficiently and safely and providing mobility options.

SMART SunGuide TMC 2300 West Commercial Boulevard Fort Lauderdale, Florida 33309

All the technology in the world will do nothing to effectively manage traffic without the people who operate it.

The SMART SunGuide Transportation Management Center (TMC) is at the center of FDOT District IV’s Intelligent Transportation System. Collocated with Broward County Traffic Engineering Division (BCTED), the center is a model for inter-agency, multi-modal transportation management.

The SMART SunGuide TMC is the communication hub for traffic information along I-95, I-595, and I-75 in Broward County. The center currently operates 7 days a week 24 hours a day to provide proactive county-wide traffic incident management. Webster defines proactive as acting in anticipation of future problems, needs, or changes. TMC Operators are always on the look-out, ready to respond to events along our roadways.

Step 1: Information Collection

Whether it is turning a camera or obtaining information through direct coordination and communication with the Road Ranger Service Patrol, Florida Highway Patrol (FHP), the Roadwatchers, or media, TMC Operators are always watching for changes along the roadway in order to detect incidents.

Step 2: Verification and Analysis

Once verified, the details of every event are entered into the SMART database system. These details are analyzed to determine the degree of disruption on the roadway and the potential impact on traffic – the motorist - so that response plans can be initiated; all in a matter of moments.

Step 3: Dissemination

The information is then communicated to our customers utilizing Dynamic Message Signs (DMS), provided on our website, through Advanced Traffic Information Service (ATIS) providers like SmartRoute Systems, and the media.

TMC Operators notify the proper authorities when needed. During events with a regional impact, neighboring centers such as District 6 SunGuide TMC, Palm Beach County Interim Traffic Management System (ITMS), and Florida’s Turnpike Enterprise are contacted to affect a coordinated regional response.