SMART SunGuide TMC Operations
ITS is the application of computers, electronics, communications, and other technologies in managing transportation systems more efficiently and safely and providing mobility options. All the technology in the world will do nothing to effectively manage traffic without the people who operate it.
The SMART SunGuide Transportation Management Center (TMC) is at the center of FDOT District Four's Intelligent Transportation System. Collocated with Broward County Traffic Engineering Division (BCTED), the center is a model for inter-agency, multi-modal transportation management.
The SMART SunGuide TMC is the communication hub for traffic information along I-95, I-75, and I-595 (monitored and maintained by I-595 Express, LLC) in Broward County. The center currently operates 7 days a week 24 hours a day to provide proactive county-wide traffic incident management.
TMC Operators are always on the look-out, ready to respond to events along our roadways. There are three steps that Operators must take to manage every incident.
Step 1: Information Collection
Whether it is turning a camera or obtaining information through direct coordination and communication with the Road Ranger Service Patrol, Florida Highway Patrol (FHP), the Roadwatchers, or media, TMC Operators are always watching for changes along the roadway in order to detect incidents.
Step 2: Verification and Analysis
Once verified, the details of every event are entered into the SMART database system. These details are analyzed to determine the degree of disruption on the roadway and the potential impact on traffic – the motorist - so that response plans can be initiated; all in a matter of moments.
Step 3: Dissemination
The information is then communicated to our customers utilizing Dynamic Message Signs (DMS), provided on our Web site, through Advanced Traffic Information Systems (ATIS) providers like 511, and the media.
TMC Operators notify the proper authorities when needed. During events with a regional impact, neighboring centers such as District Six SunGuide TMC, Palm Beach SMART SunGuide TMC, I-595 Express, LLC, and Florida’s Turnpike Enterprise are contacted to coordinate a regional response.
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