Frequently
Asked Questions
How much does the service cost motorists?
Motorists are not charged for the service
and may also make up to two local phone calls
while being assisted.
Can I call them if I need help while I’m
stranded?
If you have a cell phone you may call
*FHP for assistance, otherwise during operating
hours they should be able to locate you within
30 minutes as long as they are not detained by
an emergency.
What are the operating hours?
In Broward and Palm Beach Counties the
Road Rangers patrol the highways 24 hours a day,
seven days a week.
What is the service area?
I-95 from the Miami-Dade County line to
County Road 708 in Martin County I-595 in Broward
County I-75 from Miami Gardens Drive to Alligator
Alley toll plaza.
What happens when a repair exceeds the services
offered?
The Road Rangers will move the vehicle to the
nearest safe location and FHP will contact another
towing service, at your expense, to assist further.
What is my responsibility if I am stranded
on the highway?
Pursuant to Florida state statute, Chapter
316,071, Florida's Move
It Law requires that damaged and disabled
vehicles be moved out of the traffic lanes as
soon as possible. If a damaged vehicle is obstructing
traffic, the driver of the vehicle must make every
effort to move it or allow it to be moved.
How did the program come to be known as the Road
Rangers?
In 2000 the name “Road Rangers”
was established by way of a DOT sponsored contest.
How can I find out about the service patrol
program in other Florida counties?
Contact the Department’s Deputy State Traffic Engineer, Mike Akridge, at Florida Department of Transportation, 605 Suwannee Street, MS 90 Tallahassee, Florida 32399-0450. Telephone: 850-410-5607 or visit the website.
Send us your questions by email.
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